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Samsung Refrigerator Error Code 39E

Ice maker function error. 39E or 39C is Samsung's ice maker function error. The ice maker did not complete its cycle the way the control expected, often because ice is jammed or the ice maker assembly has a fault.

Before you reset: Samsung asks owners not to unplug the fridge or press buttons to clear a code unless its own steps say to, because that can erase information a technician uses to diagnose it.

Likely causes

• Ice jammed in the ice maker or bucket
• Ice maker module or motor fault
• Water supply problem leading to a bad fill

Safe checks you can do

Safety: Owner checks only. Do not open the sealed refrigerant system, remove electrical covers, or bypass parts. Compressor and refrigerant work needs a licensed technician.

1. Remove the ice bucket and check for clumped or jammed ice; empty and reseat it.
2. Make sure the water supply valve is open and the water filter is not overdue.
3. Check that the ice maker is switched on in the settings.

When to call a pro

• The code returns after clearing ice
• The ice maker stays stuck or makes no ice
• Water is leaking near the ice maker
• Any time you smell burning or gas, see sparks, or would need to open a panel

What does it cost to fix?

Call for a quote. Repair costs depend on the brand, the model, the part and the shop, so this site does not publish price ranges. Ask each shop for its diagnostic or trip fee and a written quote after diagnosis. See what affects repair cost.

Sources

• Samsung US: Refrigerator error codes

Codes and steps vary by model. Your owner's manual and the model sticker inside the door or on the back are the final word for your exact unit.

Other Samsung fridge codes

Refrigerator codes from other brands

See also: Refrigerator help in Idaho · Fridge not cooling · Freezer works, fridge warm · Ice maker not working · Fridge leaking water · All error codes

FAQ

Last updated: October 29, 2026