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Samsung Washer Error Code UE
Unbalanced load error. UE, Ub or U6 means the load is unbalanced in the tub and the washer will not finish the spin. Ur is a retry message that just means the washer is trying to rebalance. On some models dC also means unbalanced load, so check your manual.
- Code: UE (also shown as Ub, U6, dc (some models))
- Appliance: Samsung washer
- Owner fix: Often fixable with the safe checks on this page. Call a pro if the code comes back.
- Repair cost: call for a quote
- Checked against the manufacturer sources below on October 27, 2026
Likely causes
- A single heavy item like a rug, comforter or jacket
- Laundry tangled to one side
- Very small loads
- Washer not level or shifting on the floor
Safe checks you can do
Safety: Unplug the washer before touching the pump filter, hoses or drum. Water left inside can be hot and heavy, so put towels down first.
- Untangle and spread the laundry evenly in the tub.
- Wash heavy single items with a couple of towels to balance them.
- Close the door and press Start to restart.
- Check that the washer is level and all four feet touch the floor.
When to call a pro
- It shows the code on normal, balanced loads
- The tub knocks loudly or the washer walks across the floor
- The washer will not spin at all
- Any time you smell burning or gas, see sparks, or would need to open a panel
What does it cost to fix?
Call for a quote. Repair costs depend on the brand, the model, the part and the shop, so this site does not publish price ranges. Ask each shop for its diagnostic or trip fee and a written quote after diagnosis. See what affects repair cost.
Sources
Codes and steps vary by model. Your owner's manual and the model sticker inside the door or on the back are the final word for your exact unit.
Other Samsung washer codes
Washer codes from other brands
See also: Washer help in Idaho · Washer not draining · Washer won't spin · Washer leaking water · All error codes
FAQ
What does Samsung error code UE mean?
Unbalanced load error. UE, Ub or U6 means the load is unbalanced in the tub and the washer will not finish the spin. Ur is a retry message that just means the washer is trying to rebalance. On some models dC also means unbalanced load, so check your manual.
Can I fix Samsung code UE myself?
Often fixable with the safe checks on this page. Call a pro if the code comes back. Unplug the washer before touching the pump filter, hoses or drum. Water left inside can be hot and heavy, so put towels down first.
How much does it cost to fix Samsung code UE?
Call for a quote. Repair costs depend on the brand, the model, the part and the shop, so this site does not publish price ranges. Ask each shop for its diagnostic or trip fee and a written quote after diagnosis.
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